Residents with flood-related needs can call the Red Cross Colorado Flood Relief Hotline at 888-635-6381 to speak with a caseworker who can:
- Connect individuals with useful referrals for needs such as furniture, clothing, food, government assistance programs, clean-up assistance and more
- Provide qualified disaster survivors with Red Cross assistance to help with unmet, disaster-related needs such as transportation, move-in assistance, temporary storage, furniture replacement and clean-water storage
- Track additional needs callers may have for follow-up resolution when additional resources become available or new/expanded recovery programs launch.
The Colorado Flood Relief Hotline is open from 8 a.m.-5 p.m. Monday-Friday.*
* In observance of holidays, the call center will be closed on Dec. 25 and Jan. 1, and will close at noon on Dec. 24 and 31.
“Recovery from a disaster of this magnitude is a long-term process, and the Red Cross will be working alongside our community partners to deliver aid, identify emerging needs and provide solutions for those needs for months to come,” said George Sullivan, Community Preparedness and Resilience Director for the American Red Cross of Colorado.
In addition to helping individuals affected by the floods, Red Cross recovery workers are working with numerous local long-term recovery groups to identify and implement community solutions that will support the long-term success and resilience of affected areas. The Red Cross role in supporting these community-led efforts could include providing expertise, training, resources or funding.
For example, in early December the Red Cross purchased and delivered a dozen 450-gallon water tanks and accompanying de-icers for residents of mountain communities who had no access to clean water; local volunteer groups distributed the tanks to Big Elk, Pinewood, Drake and Glen Haven and will continue to transport the tanks into Estes Park to be refilled until water supply infrastructure is repaired and/or contaminated wells are deemed safe to utilize again.
Today, in response to a community need (described here by the Colorado Office of Emergency Management), the Red Cross delivered cleaning supplies, toys and hygiene items to help resupply the Flood Recovery Center in Loveland.
In addition to the Flood Relief Hotline and individual and community relief, the Red Cross also offers informational resources online to help with flood recovery: http://www.redcross.org/prepare/disaster/flood