Monday, January 27, 2014

Colorado Flood Recovery Information

Updated May 14, 2014
The American Red Cross is committed to helping individuals and communities with their flood recovery efforts. Our priority is meeting essential basic needs through a combination of resources and referrals. We focus on ensuring that you have food, water and clothing, in addition to a safe place to stay.
Frequently Asked Questions

Q: How do I get Red Cross help?

A: Our trained caseworkers will evaluate your case and make a determination based on your unique circumstances. Please call 888-635-6381. Leave a message with your name and contact infomation, and a caseworker will call you back.

Q: What kind of help can the Red Cross provide?

A: Some of the items we may be able to assist you with include:
  • Gas 
  • Cisterns/Cistern refill or associated costs
  • Heating units/propane
  • Beds/Mattresses
  • Rental/Security Assistance
  • Storage 
  • Mold remediation 
  • Furniture Replacement
  • Emotional Support
  • Referrals 

Q: How do you determine if I qualify for Red Cross assistance?

A: The assistance we provide is determined on a case-by-case basis, based on your disaster-caused needs and access to comprehensive resources. Call our hotline at 888-635-6381 for specific information and help with resources, which may include non-financial assistance. Leave a message with your name and contact information and a case worker will call you back.

Q: What is the Red Cross priority for spending remaining flood funds?

A: We believe that that the best way to make the most efficient use of limited funds is to invest in recovery projects that will increase the local capacity and resiliency of vulnerable communities – building up community strength in a way that benefits individuals for a longer period of time than simply disbursing one-time, relatively small cash payments to individuals. The Red Cross is prepared to provide support in the form of materials, expertise, guidance, volunteers, training and/or financial assistance to community recovery projects.

Q:  How has the Red Cross helped during and after the floods?

A: Since Sept.11, 2013 the Red Cross has spent or made commitments to spend $6.98 million. This includes about $5.4 million dedicated to our initial response to the Colorado floods, including emergency food, shelter and relief supplies; health and mental health support for evacuees and affected residents; and immediate casework and client assistance. This initial response included:

• Opening and/or supporting 20 shelters that provided more than 3,800 overnight stays

• Serving more than 204,000 meals and snacks along with local partners such as

    The Salvation Army

• Handing out more than 249,000 relief items including work gloves, masks hand warmers, tarps, trash bags, duct tape, comfort kits and blankets

• Providing 15,000 health and mental health services contacts.

• Helping nearly 3,000 people with emergency or recovery related needs through casework.

Q: What else has the Red Cross done to help communities?

A: In some communities in the initial days after the floods, access was cut off due to damaged or destroyed infrastructure. In other cases, the Red Cross had already established partnerships with local agencies or churches so that they were able to provide for their communities during the

height of the statewide disaster. This focus on partnerships is a best practice that ensures that local needs can be met by local volunteers, especially during massive disasters when the Red Cross is called to respond to numerous locations across the state. In many communities, the American Red Cross supported local flood response efforts in various ways that may have included:

• Training local community shelters workers before the disaster struck so that they were empowered to open and operate a shelter on their own

• Providing guidance and expertise to community volunteers operating local shelters

• Providing resources (water, cots, blankets, comfort kits, food, health/mental health workers, staff and/or reimbursement)

To get flood recovery help call us at 888-635-6381. Leave a message with your name and contact information, and a caseworker will call you back.

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